Support - Gobinx

Contact Support

We’re here to help with account, billing, or technical issues.

General: support@gobinx.com

Privacy: privacy@gobinx.com

Legal: legal@gobinx.com

iOS Subscriptions & Billing

Manage or Cancel Subscription

• On your iPhone: Open Settings → Tap your name → Subscriptions → Select Gobinx.
• See Apple’s guide: support.apple.com/HT202039

Restore Purchases

If you reinstalled the app or changed devices, use “Restore Purchases” inside the app to reactivate your subscription or purchases.

Refunds

Apple handles refunds for App Store purchases. Request a refund at reportaproblem.apple.com.

Troubleshooting (iOS)

Quick Steps

• Check you’re signed in with the correct Apple ID.
• Ensure a stable internet connection (Wi‑Fi recommended).
• Update Gobinx to the latest version from the App Store.
• Restart the app and/or your device.

Permissions

• Notifications: iOS Settings → Gobinx → Notifications.
• Photos/Camera: iOS Settings → Gobinx → Photos/Camera.
• Location (if used): iOS Settings → Gobinx → Location.

Privacy, Data & Legal

Policies

• Privacy Policy
• Terms of Service
• Apple EULA: apple.com/legal/.../stdeula

Your Data

• Download or delete your data: Account Deletion
• Manage marketing emails via unsubscribe links or contact privacy@gobinx.com

Accessibility

We strive to make Gobinx accessible. If you experience barriers using VoiceOver, Dynamic Type, or other iOS accessibility features, email support@gobinx.com with details.

Report a Bug

Include your device model, iOS version, app version, steps to reproduce, and screenshots if possible. Send to support@gobinx.com.