1. INTRODUCTION
GoBinx Pte Ltd ("GoBinx", "we", "us", "our") is committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (as amended) ("PDPA") of Singapore. This Privacy Policy explains:
- What personal data we collect
- How we collect, use, and disclose your personal data
- Your rights regarding your personal data
- How we protect your personal data
IMPORTANT: GoBinx is an information aggregation service only. We do NOT sell products, process transactions, or handle payments for products you purchase from third-party sellers. This Privacy Policy governs our collection of your personal data as a user of our comparison service, NOT as a purchaser of products (which are governed by the third-party seller's policies).
By using the GoBinx Price Comparison Tool (the "Service"), you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
2. PERSONAL DATA WE COLLECT
2.1 Information You Provide Directly
When you create an account or use certain features, we may collect:
- Name (first and last)
- Email address
- Contact information (phone number, if provided)
- Account credentials (username, encrypted password)
- Communication preferences
- Any information you voluntarily provide through contact forms or customer support
2.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages viewed, links clicked, search queries, time spent on pages
- Location data: General geographic location based on IP address
- Cookies and tracking technologies: See Section 6 for detailed information
- Referral information: The website or source that referred you to our Service
2.3 Information from Third Parties
We may collect information from:
- Third-party platforms: When you use social login features or link third-party accounts
- E-commerce partners: Product availability, pricing information (not personal to you)
- Analytics providers: Aggregated usage statistics
- Publicly available sources: Product reviews from Reddit, TikTok, YouTube, and other public platforms (this information is not attributed to individual users on our platform)
2.4 Information We Do Not Collect
We do NOT collect:
- Payment card information - We do not process any transactions; all purchases occur on third-party platforms
- Purchase history - We do not track what you buy from third-party sellers
- Shopping cart data - We do not store or access your shopping cart information
- Transaction details - We have no visibility into your actual purchases
- Singapore NRIC/FIN numbers (unless specifically required and with explicit consent)
- Sensitive personal data such as race, religion, health information, or criminal records (except where legally required)
We only collect data about your use of our comparison service, NOT about your actual purchases from third-party sellers.
3. HOW WE USE YOUR PERSONAL DATA
3.1 Primary Purposes
We use your personal data to:
- Provide the Service: Enable you to search for and compare product prices
- Maintain accounts: Create and manage your user account
- Personalize experience: Remember your preferences and provide personalized recommendations
- Communication: Send service updates, respond to inquiries, and provide customer support
- Improve the Service: Analyze usage patterns to enhance functionality and user experience
- Affiliate operations: Track affiliate link clicks and commissions (anonymized data)
3.2 Marketing and Communications
With your consent, we may:
- Send promotional emails about new features, products, or offers
- Display personalized advertisements
- Send newsletters and updates
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails, adjusting your account preferences, or contacting us at [email protected].
3.3 Legal and Safety Purposes
We may use your data to comply with legal obligations, enforce our Terms, and protect against fraud or illegal activity.
4. DISCLOSURE OF PERSONAL DATA
We may disclose your personal data to trusted third-party service providers (hosting, analytics, email) who are contractually obligated to protect your data.
IMPORTANT: We do NOT share your personal data with product sellers. Any data you provide to sellers is governed by their policies, not this Privacy Policy.
We also share anonymized, non-identifying data with affiliate partners to track commissions. We do NOT sell your personal data to third parties.
5. INTERNATIONAL DATA TRANSFERS
Your personal data may be stored on servers located in Singapore or other countries. When we transfer data outside Singapore, we ensure a comparable standard of protection as required by the PDPA.
6. COOKIES AND TRACKING TECHNOLOGIES
We use essential, analytics, advertising, and preference cookies. You can control cookies through your browser settings or our cookie consent banner. Disabling essential cookies may affect Service functionality.
7. DATA RETENTION
We retain your data as long as your account is active or as needed for legal and business purposes. Upon account deletion request, personal information will be deleted within 30 days.
8. YOUR RIGHTS UNDER PDPA
Under the PDPA, you have the following rights:
- Right to Access
- Right to Correction
- Right to Withdraw Consent
- Right to Data Portability
- Right to Object
To exercise these rights, contact our Data Protection Officer at [email protected].
9. DATA SECURITY
We implement SSL/TLS encryption, access controls, and regular audits. In the event of a significant data breach, we will notify you within 3 calendar days and notify the PDPC.
10. CHILDREN'S PRIVACY
The Service is not intended for children under 18. If we learn we have collected data from a child under 18 without parental consent, we will delete it immediately.
12. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. DATA PROTECTION OFFICER
Contact our DPO:
Email: [email protected]
Phone: +65 6733 2324
Mail: 14 Scotts Rd, #02-22 Far East Plaza, Singapore 228213
16. ACKNOWLEDGMENT
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL DATA AS DESCRIBED HEREIN.