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Privacy Policy

Last updated: 8/19/2025

Your Privacy Matters

At Gobinx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shopping platform and services.

Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Billing and shipping addresses
  • • Payment information (processed securely through third-party providers)
  • • Account credentials and preferences
  • • Profile information and preferences
  • • Optional identifiers from platform accounts (Apple ID/Google Play) for purchase validation

Usage Information

  • • Browsing history and search queries
  • • Purchase history and transaction details
  • • Device information (IP address, browser type, operating system)
  • • Location data (with your consent)
  • • Cookies and similar tracking technologies
  • • Mobile app diagnostics (crash logs, performance data) when using our apps

Communication Data

  • • Customer service interactions
  • • Reviews and ratings you provide
  • • Survey responses and feedback
  • • Social media interactions

How We Use Your Information

Service Provision

  • • Process and fulfill your orders
  • • Manage your account and preferences
  • • Provide customer support
  • • Send order confirmations and updates
  • • Verify purchases and subscriptions made via App Store/Google Play

Personalization

  • • Recommend products based on your interests
  • • Customize your shopping experience
  • • Show relevant advertisements
  • • Improve our services and features
  • • Personalize notifications if enabled on your device

Communication

  • • Send promotional emails and offers
  • • Notify you about account changes
  • • Respond to your inquiries
  • • Send important service announcements

Security & Legal

  • • Prevent fraud and unauthorized access
  • • Comply with legal obligations
  • • Enforce our terms of service
  • • Protect our rights and property
  • • Prevent abuse and enforce platform policies (Apple/Google)

Mobile App Permissions & Platform Data

Depending on features you use, the app may request these optional permissions:

  • • Notifications: to send order updates, reminders, and offers. You can disable anytime in device settings.
  • • Camera/Photos: to scan cards, upload receipts/images for reviews or support.
  • • Location: to show local availability, regional pricing, or detect fraud. Approximate by default; precise only with consent.

Platform data used: anonymous device identifiers (e.g., IDFV/Instance ID) for analytics and subscription validation. We do not access your contacts, calendars, or SMS.

Information Sharing

We do not sell your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers

Payment processors, shipping companies, analytics/crash reporting, and other trusted partners who help us operate our business.

Legal Requirements

When required by law, court order, or government regulation.

Business Transfers

In connection with a merger, acquisition, or sale of business assets.

Consent

With your explicit consent for specific purposes.

Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards:

  • • SSL/TLS encryption
  • • Secure data centers
  • • Regular security audits
  • • Access controls and monitoring

Operational Safeguards:

  • • Employee training programs
  • • Background checks
  • • Incident response procedures
  • • Regular policy updates

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Purchase records may be retained to comply with tax and consumer protection laws. We apply secure deletion or anonymization when no longer needed.

Your Privacy Rights

Access & Control

  • • Access your personal information
  • • Update or correct your data
  • • Download your data
  • • Delete your account

Communication Preferences

  • • Opt-out of marketing emails
  • • Manage notification settings
  • • Control cookie preferences
  • • Limit data processing

How to Exercise Your Rights:

Contact us at privacy@gobinx.com or visit our Account Deletion page.

EEA/UK residents: you may have additional rights under GDPR, including to object or restrict processing and to lodge a complaint with your local supervisory authority. California residents: see CCPA/CPRA rights below.

Regional Notices (GDPR, CCPA/CPRA)

GDPR (EEA/UK)

Legal bases for processing include: contract performance, legitimate interests (e.g., securing the service, fraud prevention), consent (e.g., marketing, precise location), and legal obligations. You may withdraw consent at any time without affecting prior processing.

California (CCPA/CPRA)

We do not sell personal information. We may “share” for cross‑context behavioral advertising only with your consent (if applicable). California residents may request access, deletion, correction, and to limit use of sensitive personal information.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies:Required for basic site functionality
Analytics Cookies:Help us understand how you use our site
Marketing Cookies:Used to show relevant advertisements

SDKs, Analytics & Data Safety

Our mobile apps may include third‑party SDKs for analytics and crash reporting. These providers receive device and usage data to help us improve stability and features. Data collection is limited to what is necessary for the stated purposes and governed by data processing agreements.

We publish a Data Safety section on Google Play and an App Privacy section on the Apple App Store describing categories of data collected, usage, and whether data is linked to you or used for tracking.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we learn that data from users under 13 has been collected without verifiable parental consent, we will delete such data promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including GDPR and CCPA compliance measures.

Where required, we use Standard Contractual Clauses and implement supplementary measures for cross‑border transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

For mobile apps, we may also provide in‑app notices or prompts when changes are material.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@gobinx.com

Address: Gobinx Privacy Team, 123 Commerce Street, Digital City, DC 12345

Phone: +1 (555) 123-4567

Appeals: If you believe your privacy request was improperly denied, reply to our decision email to request an internal appeal.